MSpy Review











Ease of use



  • Read Messaging
  • Comfortable Refund Policy
  • Comfortable Refund Policy
  • 24/7 Support and Assistance
  • No Jailbreak


  • It does not support BlackBerry.
  • There is a lack of some advanced monitoring features like call recording, listening surroundings, and secret camera activation.

The youth today are digital natives; they are born in a fast – paced generation of technology and advancement. The digital world allows them to have access to a wide range of information through the internet. Because of the availability of these sources online, it is also hard to control or monitor the kind of information they are going to get from the internet. We cannot assure what kind of videos the children are watching, what articles they are going to see or to read, or what activities are they engaging into online. Even in businesses, it is hard to monitor how the employees make use of their access to the internet at work (and most especially during work). Necessities give birth to innovation, thus the birth of mSpy.

mSpy is the leading mobile monitoring application that allows a person to monitor texts messages, calls, social media activity, web browsing activity, and more. It was launched in 2010 and has become one of the most popular monitoring software programs since then. mSpy maintains high standard of services since 2011 It comes with two editions: the basic and premium plans which supports different mobile devices which can be viewed in the Official Digital Archive (insert link). It is compatible to android and iPhone users and is also easy and discrete to use as it runs in background mode so the person you are monitoring won’t know. Since mSpy updates remotely every 5 min about all the activities of the target device it will be easy for the parents to monitor their children in a nearly real time way. We advice you to go through this review guide about Gruv Gear


Downloading and installing mSpy is easy and it will just take about 5 to 10 minutes to complete the entire process However, you can’t simply download the mSpy app (hidden version) from Google Play or the Apple App Store. Instead, you have to go to the mSpy Control Panel for you to be able to download it. There are just 3 main steps you need to keep in mind download and install the mSPy app:

STEP 1: Buy mSpy

Before anything else you have chosen first one of the mSpy subscriptions. Once you are done with the purchasing process, you must fill out the form with your login name and password. Installation instruction will be sent to your email so make sure that you have completed the payment process and you have given the correct email address. Read More about Best Tracking Apps For Cell Phones &

STEP 2: Install and Set Up

Download mSpy software by opening the confirmation email. A link will also be provided, click it and it will lead you to the mSpy control panel.  Log in to the control panel and follow these instructions to install the software:

  1. Specify your target device platform or the device you want to install the software on.
  2. You have to make sure that you have physical access to your target phone. Make sure also that he target phone is connected to the internet.
  3. Set up your device. Make sure as well that your phone is compatible with mSpy. You’ll need to root your device if you also want to be able to monitor instant messaging.
  4. Follow the next step which is the recognition code. And complete the installation process.

STEP 3: Start tracking

Log in to your account to start monitoring your target device.

Installing mSpy to iPhone requires jailbreaking first.

Here are the steps to install mSpy app on a jailbroken iPhone:

  1. Before you begin, make sure that you have Cydia installed on your jailbroken iPhone.
  2. Launch Cydia and click on the Manage section and select Sources. Press Edit then Add. You will be prompted to enter a URL. Enter
  3. Once the sources have been updated, press Return to Cydia. Find Mtechnology LTD repository in Sources and select iPhoneInternalService. Hit Install then Confirm.
  4. Wait a few minutes for the installation to complete then press Restart SpringBoard.
  5. Unlock the device then look for the mSpy icon on the home screen. Tap the icon and press Continue. Accept the license agreement then allow mSpy to use Your Current Location.
  6. Enter the registration code from the third step of the installation guide the mSpy Setup Wizard and press Finish Registration. If successful, you will receive a pop-up message saying, “Congratulations! Installation successfully finished.” After a few seconds, the device will then reboot.
  7. Once the device has restarted, the mSpy icon will no longer be visible on the home screen.
  8. To hide the Cydia app, open Cydia then go Mtechnology. Select hide Cydia then hit install. Once the process is complete, select Restart SpringBoard.
  9. After the device has rebooted, open Search then type in the code 4433*29342. Hit search, and the device will restart again. This time, the Cydia app icon will no longer be visible on the home screen. To make Cydia visible again, input the same code in Search.
  10. Congratulations, you have successfully installed the mSpy iPhone spy app.


Here are the steps to install the mSpy app on an android:

  1. On the target device, open Settings. Open Google, click Security then, choose Google Play Protect. Turn Off Scan device for Security Threats.
  2. Open a browser, Chrome preferred, then open Incognito mode. Open
  3. Draw the shape in the Captcha screen, then click download. This will prompt the download of the bt.apk file.
  4. Once the download is complete, Go to File Manager and fin the installation file in the Downloads folder. Click on the bt.apk file to start the installation.
  5.  Accept the license agreement and accept Prevent Uninstall. Allow keylogger tracking by finding Framework update service in accessibility and turning it on. Allow collecting data by finding Update service and turning it on.
  6. Open the mSpy Control Panel to set up the platform and to get the Registration Code. On the first step, set the name of the device and choose platform Android. Press Proceed.
  7. Skip the second step and press Proceed again. You will then see your Registration Code that you need to enter in the mSpy application.
  8. Return to the mSpy application and type the code there. Click Complete Installation, and you will receive a message saying “Congratulations! Your installation is complete.” This means that mSpy has successfully been installed on the target device.
  9. Return to the mSPy control Panel, click finish. The spy app for android has successfully been installed and the phone is now being monitored.

How does mSpy works: Features and Functions

  1. GPS tracking:It is not easy to be a parent most especially when it is all the time that you are with your child. So, it is really heard to ensure the safety of your child whenever you are not around. This feature of mSpy helps you keep track on your child’s current location and routine history. mSpy records the GPS location of your child’s phone, and also uploads it for you to see exactly where your child has been throughout the day. Through this feature you have access to details such as coordinates of their location, location time, address and accuracy.
  2. Geo – fencing: A feature that allows you to set restricted zones for the target device. You can just set safe zones like “home” or “school” of your child’s phone and you will be alerted once your kid enters of leaves a zone.
  3. Read text messages: mSpy also comes with a feature that lets you view incoming and outgoing messages. Through your personal control panel, you will have access to even the deleted messages. It also monitors messaging applications.
  4. View call history and manage calls:Through this feature you will know who the owner of the targeted device calls and who calls them. You will also detail like phone numbers, contact names, and date, time and duration of the calls. This feature also allows you to block unwanted calls from the target device.
  5. View and manage messaging apps or other social media platforms:Monitor their interactions online through their messaging chats like WhatsApp and Skype and social networking sites like Facebook, Snapchat and Instagram. This allows you to monitor multimedia files sent and received by the owner of your target device, files will be automatically stored in the gallery. This feature, however, is only available on rooted Android and jailbroken iOS devices.


WhatsApp: This track all chats

Viber: mSpy allows you to monitor call logs, chat messages and photos, and group messaging

Snapchat: view all content (video, photos, drawings), date and times

Skype: Allows you to track calls and read chats

Telegram: You can view all contacts, incoming/outgoing messages, and hidden messages

Tinder: You can view target’s profile, view matches, superlikes, and messages sent & received

  1. Keylogger:mSpy helps in monitoring certain language usage or logging usernames and passwords to websites. This also records all keystrokes users type while using their Android phone. This feature is only available for Android OS version 4.0 and above.
  2. Read emails:Read all incoming and outgoing emails. You can also read emails sent through Gmail and other email clients.
  3. View photos & videos:View all the photos and videos stored on your child’s phone.
  4. Monitor Internet activities:See which websites they visit, their search history, and the web pages they view. This feature allows one to see what the target device visits, also the pages they have bookmarked, and even know and notify when specific keywords are typed into the browser. Though mSpy has a feature that allows you to block websites, it can only be blocked if there are no third-party browsers like Opera.
  5. Access contacts and calendar:Through mSpy you’ll be able to view all of the target device’s contacts; this includes names, phone numbers, email addresses, and even physical address information.
  6. Keyword alerts:You can create a list of target words such as “drugs” “sex” and “guns” with this alert feature (other harmful, violent or inappropriate words). You will receive an email notification when any of these words get used in any texts, chats, emails, etc.
  7. Apps & websites blocking:mSpy allows you to view all the apps installed on your child’s phone and can also block specific apps and websites.
  8. Incoming call blocking:To block incoming calls from specific numbers, log into your mSpy account and click on ‘Device Management’ and enter the numbers you want to block.
  9. Unlimited device change:You can install the mSpy app upon one device at a time, but you can change the target device as often as you want without buying new licenses.
  10. Invisible mode:The best part about the mSpy app is that it’s completely invisible, which means that your child will never know they are being monitored.

mspy review


mSpy iPhone:

mSpy is compatible with different devices. For iPhone users it is important for you to determine your iOS version. Here’s the steps on to know your iOS version:

  1. Tap “Settings” on the monitored device.
  2. On the “Settings” menu, select “General”. In the General tab, click “About”.
  3. Scroll down and you will see the “Version Number”.

Here’s another step on how you can determine your iOS version via iTunes

  1. Launch iTunes on your computer and connect your iDevice using the USB cable. If iTunes is not installed on your computer, download it from the Apple website.
  1. Once your tracked iPhone or iPad shows up under Devices, choose your device in iTunes.
  2. The iOS version of your device is shown next to Software Version in the Summary tab on the right side of the iTunes window.

mSpy App


mSpy offers reasonable and good price, features, and customer support, but to make use of the information that mSpy can provide on the phone you MUST jailbreak or root it first.

 Here are the requirements of mSpy to get all the information from your device:

mSpy with Jailbreak

  • Compatible with iOS 7 – 9.1
  • The iPhone or iPad must be connected to the Internet
  • The monitored device must be jailbroken
  • You need physical access to the device to install mSpy

Supported Features:

  • Monitoring of communication apps (Snapchat, Viber, WhatsApp, Telegram) with an option to block
  • Current GPS Location / Geo-Fencing
  • Text messaging (including recently deleted)
  • Monitoring of phone calls
  • Reviewing of contact list, with optional blocking
  • Access to all emails
  • Internet usage: Browsing History / Bookmarks / Keyword alerts / Optional blocking
  • Calendar Activities
  • Device Wipeout
  • & more!

 mSpy without Jailbreak

  • Compatible with all iOS versions
  • The device must be Internet-enabled
  • You do not need physical access to the device if you already have its iCloud credentials (Apple ID & Password).
  • Physical access is required if iCloud backup isn’t activated on monitored device or 2-factor/2-step verification is enabled.

Supported Features:

  • Monitoring of calls
  • Oversight of the full contact list
  • Sent/Received Text Messages
  • WhatsApp
  • Browsing History
  • Events
  • Notes
  • Installed apps

mSpy for android, Smartphones and Tablets

  • The target device must be a fully operational Android 4+
  • The target Android device must be connected to the Internet
  • You’ll need physical possession of the device to install mSpy
  • Instant messengers monitoring works on rooted Androids only

Supported Features:

  • Monitoring of communication apps (Snapchat, Skype, Facebook messenger, Viber, Line, WhatsApp, Telegram) and optional blocking
  • Current GPS Location/Geo-Fencing
  • Text Messaging (including recently deleted)
  • Monitoring of phone calls
  • Review the full contact list and block unwilling contacts
  • Read all emails (both incoming and outgoing)
  • Internet usage: Browsing History/Bookmarks/Keyword alerts/Optional blocking
  • Calendar Activities
  • Device Wipeout
  • & more!

How to use the mSpy no-jailbreak iOS Solution

  1. To use this solution, you will need to know the iCloud credentials of the monitored iPhone.
  2. In the mSpy reviews Setup Wizard, select iPhone (without Jailbreak) and hit proceed.
  3. On the target iPhone, select Settings. Open iCloud Settings and click on iCloud. Activate iCloud Backup and press Back Up Now.
  4. Once the backup is done, login to your mSpy account and choose iPhone/iPad (no Jailbreak). Press Proceed.
  5. Skip the second step and proceed to the third one. Enter the target phone’s iCloud credentials and press the Verify button. Choose the backup that you want to download, and press Proceed.
  6. On the last step of the installation, just press the Finish button and you will be redirected to the Control Panel. The data should be loaded within 24 hours depending on the size of the backup.


mSpy offers two packages: mSpy Basic and mSpy Premium. mSpy Basic only covers standard monitoring features such as text and call logs, web history, and GPS tracking. Additional features can be found only on the Premium plan. Here’s a full list of the included features for both basic and premium plans:


the prices it can be clearly seen that the long-term options are of a better value, but the one-month options are there if you only need to monitor a device for a short time or if you just want to try the software. mSpy offers different but good cost options that can cater to the specific type of monitoring that best fit your needs. mSpy also offers a Mobile Family Kit which lets you monitor three devices with premium subscriptions for $479.97 per year.


Through the prices it can be clearly seen that the long-term options are of a better value, but the one-month options are there if you only need to monitor a device for a short time or if you just want to try the software. mSpy offers different but good cost options that can cater to the specific type of monitoring that best fit your needs. mSpy also offers a Mobile Family Kit which lets you monitor three devices with premium subscriptions for $479.97 per year.

There is no mSpy free version. If you want to try mSpy free, you can get a 7-day trial by creating an account then applying for a subscription.  Make sure to elect Get free Trial. You can use the mSpy free version for 7 days, and you can just cancel your subscription at any time. After the mSpy free trial, you can purchase 1, 3, or 12-month mSpy subscriptions or you can choose to uninstall the app. Note that you must cancel the subscription before the trial period is finished or else you will be automatically charged in 7 days according to your chosen subscription plan.


mSpy offers three levels of professional support.

1st Level – Included in Basic and Premium plans

Includes the self-service Help section, email support, and live assistance in chat.

2nd Level – $12.99

                Personalized customer assistance by phone

3rd Level – $53.99

Advanced mAssistance Package inclusive of special assistance in rooting/jailbreaking and installation of mSpy through Team Viewer for Android devices.

mSpy parental control app


According to Digital 2019 Reports , there are 5.11 billion unique mobile users in the world today, with an estimated +1.1% growth from 2018’s digital population. While according to the report since 2018 there is an increase of 366 million (9% increase) internet users amounting to 4.39 billion internet users in 2019 including both adults and youth. With this many people having access to technology and the online world, there is worldwide total growing by 288 million or about 9% increase on social media users too with a total of 3.48 billion users. 3.26 billion people use social media on their mobile devices in January 2019, with growth of 297 million new users representing a year-on-year increase of more than 10 percent.

In another statistics given by Bankmycell , through the GSMA real-time intelligence data there are about 5.17 billion people that have a mobile device in the world. This means that 66.77% of the world’s population has a mobile device. The current world population is 7.75 Billion estimated by UN digital analyst, which if compared to 9.42 Billion mobile connections worldwide we have now can confirm that our mobile or digital world population surpassed even the world population, meaning there are 1.6 billion more mobile connections than people worldwide. Just imagine how vast the online world is and how unsafe and unfiltered the information are provided online. This is how big children’s world can be once they enter the digital world. This also challenges their security and what influence can affect them virtually.

Based on a survey conducted and published by eMarketer in 2018 in terms of social media usage amongst generations there are: 90.40% of Millennials (born 1981-1996; 22-37 years old), 77.5% of Generation X (born 1965-1980; 38-53 years old), and 48.2% of Baby Boomers (born 1946-1964; 54-72 years old) active social media users (eMarketer, 2018). The highest percentage goes to people of younger generation, even more now that even at age 5 or 6 kids are introduced to the use of iPads or mobile phones.

According to the data on the online activities mostly done by users provided by Digital 2019 Reports 98% visited or used a social network or messaging service. While 83% actively engaged with or contributed to social media. Based on the data given dated on January 25, 2019, Facebook is the most used social media platform followed by YouTube, WhatsApp, Facebook messenger, WeChat, Instagram, and others.

With the amount of time invested in internet usage, parents cannot truly assure what kind of conversations the children engage themselves into. The digital world is not only a platform for communication, but it also has become an instrument for predators, sexual offenders, and of cyberbullying. More than 1 in 3 young people have experienced cyberthreats online. Over 25 percent of adolescents and teens have been bullied repeatedly through their cell phones or the Internet. Cyberbullying is a form of teen violence that can cause a lifetime harm to someone and might even lead to suicide, depression, anxiety, and other form of damage to the psychological and physical well-being of a person.

Through monitoring applications such as mSpy, parents have control over the virtual engagements of their children. Apart from having control, mSpy also gives them knowledge on the data their children are exposed with and whom they exchange information with online. Through the aforementioned features of mSpy, it allows parents to monitor incoming and outgoing text messages and calls, and also view the device’s transaction history. Since mSpy gives parents control over these transactions, parents can prevent intrusive calls from strangers or block unwanted calls. We advice you to read more about Spyzie, Tile Slim & Xnspy

mSpy allows parents to keep track of the online engagements of their children through their devices. This can prevent troublesome situations online. Parents can ensure their child’s online safety through the mSpy monitoring app. Parents would be able to monitor activity, read email, read messages send and received by device, view photos, or videos on the device. In addition, since mSpy comes with website blocking features it lets parents block websites, set filters, or put a time restriction on certain websites to prevent their child from spending too much time on it.

A location-based monitoring feature also is provided by mSpy application which can help parents know the whereabouts of their children. Parents can set safe zones for their children so they can receive an alert once their children enter or leave the safe zones. Another thing about this feature is that if ever the targeted phone is stolen or lost, parents would be able to remotely lock or wipe it.

These kinds of monitoring apps help reinsuring parents to

mSpy App


mSpy PROS:

  • Reliability and affordability

Based on the features it offers, you can really see how reliable the app is in terms of securing messages, and monitoring locations, incoming and outgoing messages and calls, also tracking online or mobile interactions.

  • Simplicity

mSpy is very easy to install. A user-friendly control panel can be used to control and monitor information of the target device.

  • Accessibility

mSpy provides an all-around mobile spying experience and works on desktops too. It can also be installed and downloaded for at least less than 5 minutes. It’s really easy to use.

  • Power

It offers social media monitoring from likely 9 social media apps. It is undetectable and has different functions of monitoring all platforms. mSpy app has features that gives control and monitoring power to parents most especially.

  • Value and Purchase

mSpy price is reasonable and it gives customers options too. It’s a good and affordable price for all the functions it offers.  mSpy app also offers different ways of payment methods.

  • Support

mSpy does not only offer quality functions but also quality customer service. Their customer support caters to 8 different languages. They reply fast and very helpful in terms of queries of resolving problems with the software.

mSpy CONS  

  • Jailbreak and Root

To be able to make use of the most powerful features the target device must be jailbroken or rooted. Functionality can still be limited.

  • Basic Plan vs. Premium Plan

There is a difference between the prices and so though the feature set of the Basic Plan is comprehensive, if you wish to avail a complete feature set of the Premium Plan you must pay significantly more (more than double the cost of the Basic Plan).

  • Value

Much more expensive than competitors considering that it offers quality functions than most spy apps.


There are other applications that helps monitors and track a device. Here are some of the applications and their features.




mSpy is one of the most popular mobile tracker and monitoring app. It may be an advanced technology, but it offers a comprehensive and flexible feature that fit different needs. FlexiSPY on the other hand can compete in terms of advancement. Its functions highly focus on parental control and employee control. FlexiSPY offers some unique and most useful features like spycam, ambient listening & recording, call recording and spying on almost all instant messengers.

mspy app review

FlexiSPY only has two packages: premium and extreme. mSpy has four different plans which are basic, premium, no-jailbreak, and a family kit (depending on the needs).



FlexiSPY is obviously more expensive than mSpy despite almost having the same features (differ in quality though). The software with better overall value with a reasonable deal for a price is clearly mSpy.



Both mSpy and TheTruthSpy are compatible with jailbroken iOS devices and Android devices. mSpy is more accessible monitoring functionality on devices which are neither rooted nor jailbroken. They also both require physical access with the target device during installation.



TheTruthSpy is generally more affordable but it lacks features and functions mSpy can provide regardless of the price difference. Although the Truth Spy shows that all features are fully supported for Android platform but as you can see many new OS versions are not supported. The Standard and premium subscriptions are not powerful enough compared to the difference mSpy makes up for the increase of the price from basic to premium plans. The truthspy also does not offer lifetime license.


Hoverwatch is another spy app that helps you track and monitor online and mobile activities. It is efficient to use. Hoverwatch is compatible with android but can also be available or Windows and macOS computers. Overwatch is easy to use and has good interface. But it cannot track messaging apps like WhatsApp and Messenger without rooting the Android device. It only offers around 3 days free trial as compared to the mSpy free trial of 7 days.

Top parental control apps

Hoverwatch offers the following features:

  • Online Camera Tracking
  • Internet History Tracking
  • Record Calls and Messages
  • Monitor Sent and Received Messages, Including WhatsApp and Messenger
  • Track Location
  • Track SIM CardChanges
  • CompletelyInvisible



As you can see, the Basic mSpy plan and the Personal HoverWatch plan have the prices. However, you get more features with mSpy than you do with HoverWatch with the same price. mSpy does a better job tracking and monitoring data on a mobile device. Hoverwatch clearly offer a wider range of features and functions.


There are a lot of alternatives for spy applications such as Bosspy, mobile tracker free, spy phone app, Highster mobile, and a lot more. But, since monitoring gives you the power to track details or receive information of someone (of a target device) it is important that you use an app that is trusted worldwide and has proven its function to not only useful and efficient but is also secure. mSpy balances the need for high functioning mobile tracker app and spy phone app and a reasonable deal for pricing.

FAQs: Frequently Asked Questions

mSpy monitoring app is an advance software so questions usually arise about it.

Here are some of the most frequently asked questions about mSpy from their website.

  1. How does mSpy work?

mSpy collects data from the device on which it is installed and displays it in the Control Panel which you can access using any Internet browser. To start using mSpy, you need to check the compatibility of the device you’d like to monitor, choose the subscription plan and proceed with the purchase. After that you receive an email with the login and password to your personal Control Panel where you also find the installation instructions. Basically, you’ll need to have a full authorized physical access to the target device, launch the phone browser, type in the link for downloading the program and proceed with the installation. By installing mSpy, you confirm your intention to use this software legally, i.e. you install mSpy on your own device, the device of your underage child or the owner of the device agrees to be monitored.

  1. What devices are support by mSpy?

mSpy is compatible with smartphones and tablets that run:

Android 4+

iOS 7 – 8.4; 9.0 – 9.1 with Jailbreak

iOS 7 – 11+ without Jailbreak

Please check whether your device is compatible by entering its model here.

mSpy software also works on non-jailbroken iOS devices, though monitoring features may be limited with this solution option. (For a list of current features available with mSpy Without Jailbreak, click here). To enjoy a full range of features, please purchase mSpy for jailbroken iOS devices.

NOTE: mSpy and mSpy Without Jailbreak are the two separate solutions of the same elite monitoring product. You may freely switch between the two solutions, although in doing so, captured data logs will be lost.

  1. Is it legal to use mSpy?

mSpy application was designed to help parents to keep their children safe and workers productive and its usage is absolutely legal.

Please make sure that your intentions to use our application meet the following legal requirements:

  • You want to use mSpy as a parental control solution for monitoring your underage children.
  • You want to use mSpy as a solution for monitoring company-owned devices of which employees are aware of being monitored.
  • You want to install mSpy on your own device.

It is your responsibility to determine whether you have proper authorization to monitor the device. It is also your responsibility to determine which disclosures, notifications, or agreements may be necessary in your jurisdiction, as applied to the specific facts and circumstances in which you want to use mSpy. If you have questions about the legality of using mSpy as you intend to use it, contact legal counsel of your choice. mSpy cannot provide legal advice.

  1. Can I install mSpy remotely?

mSpy can be remotely setup on a device running iOS. All you need is the iCloud credentials of the target device and enable iCloud backup on the device to be monitored. For Android devices, physical access is a requirement. device you intend to monitor. To install mSpy on any Android device, a physical access is required.

  1. What if I don’t have physical access?

mSpy cannot be installed on an Android device without physical access. If 2-factor authentication is enabled on the iOS device to be monitored, direct access to the device will also be required to set up mSpy.

  1. Can mSpy Monitor Multiple Device at a time?

Every device that you want to monitor requires a separate subscription. However, all of the devices can be shown in a single dashboard so you can switch between them on the fly.

  1. Does mySpy work worldwide?

Yes. As long as the device is connected to the internet, the app will continue to send information from the target device to the Control Panel. mSpy monitoring software works regardless of the cellular carrier network or the location of the target device.

  1. Will my target phone’s user know mSpy is installed?

Right after the installation, mSpy application is launched and starts working in a background mode. The icon which appears after mSpy installation does not contain any settings for mSpy functionality. For better user experience, there are 2 options: either to keep it on the dashboard of the monitored device or not.

By installing mSpy, you confirm your intention to use this software legally, i.e. you install mSpy on your own device, the device of your underage child or the owner of the device agrees to be monitored.

  1. What payment methods are available for purchasing?

mSpy is currently accepting the following payment methods:

  • Visa/MasterCard/Eurocar
  • Bank/Wire transfer
  • American Express
  • Diners Club
  • JCB
  • Fax
  • Vendor to vendor
  • Purchase order
  • Check
  • Carte Bleue
  • 支付宝 (Alipay)
  • Giropay
  • iDEAL
  • WebMoney
  • Cash at 7-Eleven/Family Dollar/ACE
  • Boleto Bancario
  • CashU
  • Ukash
  • Dankort
  • Chinese Debit Card
  • Qiwi Wallet
  • eCheck/ACH
  • UnionPay
  • Konbini

Note: Payment options may vary depending on your country of residence. Select your preferred payment method once you proceed to Checkout.

  1. What happens after the purchase?

As soon as the payment is approved (you receive a confirmation email from the billing company) the next step is to check your inbox for the welcoming email from mSpy. Make sure you check both Inbox and Spam folders. 
The welcoming email contains the link to your personal web Control Panel (data storage) and Login credentials. Simply follow the link and login to your account (Control Panel) where you will see an Installation Wizard with all of the instructions on how to set up a new device.

  1. Can I monitor two or more devices?

Please be informed that you can monitor as many phones as you want. When you purchase one subscription, you can monitor one cell phone only. But you can change target cell phones free of charge during all subscription period as many times as you wish. If you want to monitor 2 cells at a time, you need to purchase two subscriptions.

  1. Do I need internet connection to monitor a device?

Please be informed that you can monitor as many phones as you want. When you purchase one subscription, you can monitor one cell phone only. But you can change target cell phones free of charge during all subscription period as many times as you wish. If you want to monitor 2 cells at a time, you need to purchase two subscriptions.

  1. Does jailbreak void warranty? Can I unjailbreak the device restore warranty?

While Jailbreak procedure voids device’s warranty, it is completely reversible. Updating to the latest iOS version or bringing phone back to factory settings will restore the warranty. To keep mSpy fully operational on the target device, it is recommended that you do not update the iOS version of the device as it may affect jailbreak and mSpy.

  1. What happens after jailbreaking?

After you jailbreak your device, it should operate the same as it used to. You can continue to download media and applications from ITunes and the App Store. You should still be able to use iCloud. Once the jailbreak is complete, an icon of Cydia will appear on the home screen. Jailbreaking a device does not affect the phone’s performance and may even extend battery life.

  1. What is rooting? Does rooting an Android device void its warranty?

Rooting allows users running Android to attain privileged control (known as root access) within Android’s subsystem. While rooting voids the device’s warranty, it is completely reversible. mSpy can still operate without rooting, but it is needed to monitor third-party applications such as Facebook, Skype, Viber, and WhatsApp.

  1. I have an Android device, and I want to monitor an iOS device (or vice versa). Can I still monitor it?


  1. How often is the data in the Control Panel updated?

During the installation process, you can determine how frequently the target device uploads data. It can be as often as every ten minutes or only once a day. The higher the frequency, the more the app will drain the target device’s battery. Using the no-jailbreak solution, information will be made available within 24 hours since the latest back up was completed. The delay is due to the size of the backups and Wi-Fi connection quality. It may take up to 24 hours to receive all the data especially if the phone is depending on a cellular data connection which is unstable and depends on signal strength.

  1. How can I uninstall mSpy?

For iOS, open the Cydia app and click Installed. Select iPhoneInternalService, click Modify, then click the Remove option.

For non-jailbroke iOS device contact Customer Support and they will unlink target iOS device from your mSpy account.

For Android devices, go to Phone Settings, Security, Device Administrators, Update Service, and Deactivate. Return to Settings, select Apps, Update Service, then Uninstall.

  1. How can I get a refund?

You may be eligible to receive a full refund within 10 days following the day of your purchase as long as refund reasons do not contradict our Refund Policy conditions. At the same time, we are confident that our professional Customer Support can help you with any issues that may arise and make you fully satisfied with mSpy.

  1. Can I track the phone by its number? It is possible to find the lost device.

Please, be informed that mSpy starts collecting data only after being installed on the target device. We do not provide monitoring by the phone or IMEI number, you need to access the device and install the application on it first.


 mSPy caters functions for different needs. A manager or CEO who wants to monitor his/her employees can use mSpy, parents can use them, or for someone who wants to monitor a certain device for a short period of time. mSpy answered to the needs of its customers. Here are some reviews from customers.

“I heard a great deal about this service and eventually I decided to give it a try – there was a need, to put it in such a way. I have to say that it is really undetectable – I was relieved to get this confirmed. I also like it that the data is unloaded in small packages and it is just impossible to be detected and there is no text commands that are used in other software and all the control goes from the control panel – strictly online. Not a chance that you get this mentioned on your cell bill. I had just one issue with mSpy when I first installed it – calls were not recorded. However, with the help of their tech support it was resolved really in a matter of an hour. I surely can recommend mSpy as it served my purposes well at some point of my life.”

(Patric, L., 2013)

I purchased it recently for my eldest kid, I got desperate fighting about where he goes, and people hangs out with. The more I pressed the worst it got so I came up with this tracking app and I am glad I did. Saved me from so many headaches” (Arthur E., 2014)

The older they get, the harder it is to keep them from their devices. I got tired of trying to make my kids pay attention to what they do online and also of being worried all the time of where they are and so on. With mSpy things are so much easier – I know where my kids are and what websites they visit. I have already blocked a couple successfully without quarrels and shouting why they are not supposed to be visited – they just fail to connect and give up finally. I do recommend this app for parents of teens in the first place.” (Lora, 2014)

“I started using mspy after becoming aware of the increasing number of sextortion cases being reported these days. With mspy, I’m sure that my children are well protected as no unknown person can contact them or try to trap them. I highly recommend this app to keep your children secure.” (Ellen, 2018)

“Mspy is a very helpful app. Being a parent it has made my life much easier. I would definitely recommend it to all young parents out there who are worried about their kid’s internet exposure. After installing mspy you can easily monitor your kid’s online activity. This way you can be aware of what your children do online.” (Dietrich, 2018)

“Suicidal games, after using Mspy it has become really easy and convenient for parents like me to keep a check on children’s online activities. After that blue whale incident, I was terrified about my children playing online games but thanks to mspy I can let them use the internet because I’m satisfied with their security as I have set parental controls which will block any such types of content.” (Nikki, 2018)

 “Best app ever! Mspy is a blessing in disguise. I was always concerned about the random calls my kids used to get. But one friend of mine told me about mspy and after installing this app I’m quite relieved as I can easily monitor and manage my kids call logs. Moreover, mspy also lets us monitor our kids’ messages. You can not only read all sent and received messages, but you can also check the deleted messages. What an app it’s the ultimate solution to every parental concern.” (Anytta Marshall, 2018)

 “The most important about employee monitoring is to get all the data stealthily without being intrusive. With mSpy, I can be confident that my employees work productively and don’t waste time on their personal issues.” (Dean K.)

“I started using this app on the recommendation of one of my colleagues. Being a working mom, I don’t get that much time to interact with my daughter but recently I noticed that she was spending too much time with her phone. I installed mspy and started monitoring her without even letting her know and got to the bottom of the cause. And I saved my daughter from becoming a victim of sexting all thanks to mspy.” (Harold B. Gastelum, 2018)

“As with any new technology product, you are likely to have a lot of questions. This is where mSpys industry leading support scores big. They have several options to assist with including e-mail support, an emergency 800 telephone number, and live online chat for immediate service. The live online chat is available 7 days a week and 24 hours per day. I have used this feature and it is wonderful. Another program I had used took 2 days to get back with me. mSpy has great service, and you can’t go wrong with that.” (Jeffrey B.)

A very good, reliable and simple solution for your everyday concern about the safety of your child. Mspy phone tracker is a dependable app on which you can count on for the safety of your child. I have been using mspy from last 6 months and I’m satisfied with it” (Amy Wilson, 2018)

“If you don’t know how to jailbreak your phone, contacting mSpy’s customer service is your best option. It’s great that they offer so many different ways to contact them.” (Mike C.)

mSpy became a well-known app for monitoring because of how useful the features are and how it fits the needs of the customers. It includes comprehensive and advanced features. It is truly a competitive application that is safe and secure. Though there are mobile trackers that are free, it is wise to choose an app with powerful functionality that can meet the kind of security you want for your children or employees. mSPy covers everything you would need m a mobile monitoring software. In addition, user-friendly Web-based control panel and excellent customer service.


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