There is nothing more irritating than having a streaming subscription at home and not being able to enjoy it. Disney+ has been popular since its launch in 2019 with a wide variety of movies and shows that are perfect for both adults and kids.
That range of programming makes it even more annoying when you can’t watch it. Buffering can drive you mad, especially when it keeps stopping and starting. You think it had fixed itself only to be met by more delays.
Want to have fun with Disney+ without experiencing annoying freezes? It is possible if you learn how to fix them. Here, we will give you all the steps you need so that you can keep watching. Here we’ll look at a range of solutions and one of them is sure to work. Here’s how to fix Disney+!
Check your connection
The most obvious reason for buffering is going to be a poor internet connection. It may be that you have an issue with connectivity, which is usually fairly easy to resolve. The easiest thing for you to often do is simply turn off the router and then turn it back on again. Another method is to run diagnostics on the connection through your computer.
If your internet down then there may be an issue with your service provider. You can get in contact with them to see what the issue is and when it will be resolved. Often they will walk you through some steps to get it up and running. If you’re sure that you have a solid internet connection, then it’s time to move onto the next step.
The speed of the connection is also a key factor in the video on Disney+. Disney+ requires a download speed of 5.0 Mbps for HD playback and 25.0 Mbps for 4K UHD. If you don’t have it, the stream will adjust the video quality to the speed you reach. Therefore, you are probably going to experience hiccups or long waiting periods for playback to start.
Check the performance of other apps or streaming platforms. If you also can’t start a stream, for example, on YouTube, maybe your internet is not fast enough to be able to stop buffering but don’t worry, there are still some options for you.
It’s very easy to do a speed test, all you need to do is type ‘speed test’ in Google then click on the ‘Run Speed Test’ icon. If your speeds are lower than they should be, then contact your provider. Many things can affect a WiFi signal so it’s best to run this test with an Ethernet cable attached to a computer/laptop.
If you have poor connectivity, you can minimize the problem by closing other applications or programs running in the background. Before starting the streaming, make sure that your device is only available to Disney+.
Also, you can disconnect other devices connected to your network to see if the connection speed increases. This will probably decrease the buffering.
The further you are from your router, the slower your connection is going to be. It could be that you’re too far away to have a solid signal and need to remedy the problem.
There are a few ways you can do this. You can get signal boosters which you can place close to where you wanted to watch Disney+, which will give you a stronger connection. Another solution is to have a wired connection, although this can be difficult if you’re far away.
Despite being a new application Disney+ is constantly developing updates to improve its performance. Having the latest version guarantees that, if there are any improvements related to buffering, you will have it.
If you are using a browser, make sure you have the latest version as well, along with your device’s operating system. As with all software, it’s important to keep up-to-date with updates when they are available.
Free up space
Disney+ brings together all of Disney’s animated classics, plus new content is being added daily. That’s a lot of information preloaded on one platform. So, a technical consideration to keep in mind is the available memory on your devices to run it effectively.
Although the buffer is stored in RAM, clearing the data cache is an important step. Too much cache memory stored on your processor can slow down device performance and contribute to your data transfer problems. Also, try to eliminate trash files to get extra free space in the disk.
If you’re still having a lot of the same issues, then the old trick of uninstalling and reinstalling it may work. This can help to prevent crashes and will also remove any bugs that you may have in your pre-existing set-up. After prolonged use, the application also stores your account information on the device. By uninstalling it, the amount of space the application uses to run decreases.
Do you still note a few glitches on the screen?
Search online to see if other users are reporting the same problems as you. On social networks when the Disney+ platform is not working, users often report the situation. You can also check the official website to see if there are any reports on general problems that may be affecting transmission at a general level. It could be that there is a problem for all users or in your area. Sometimes, you just need to wait for a company to fix the issue.
Disney+ is a recently created platform, and like almost everything in the technological world, it needs a period of adaptation to perfect its operation.
Despite being the stellar platform for family entertainment, it’s not immune to some glitches every now and then. There are also plenty of issues in the home that may be causing your buffering issues.
One of these steps is almost certainly going to solve your issues. Most of the time it will be down to an internet connection issue. Once you have it fixed, you can enjoy all that Disney+ has to offer.